退款说明

更新日期：2026-03-05

一、总原则

• 本站销售或发放的激活码、版本权益及其他数字权益，属于可即时生效的虚拟内容。
• 数字权益一经兑换、到账或生效，原则上不支持无理由退款。
• 如您在购买前对价格、权益范围、时长或升级规则存在疑问，请先联系支持邮箱确认后再下单。

二、可受理的退款或核验情形

• 重复支付、重复扣款或明显误扣款。
• 系统异常导致已支付但权益未到账，且经核验确认未实际生效。
• 支付渠道或系统侧出现异常，导致订单状态与实际发放结果不一致。

三、进阶版升级大师版的折算规则

进阶版用户升级大师版时，如原进阶版仍存在未消耗的非赠送权益，可申请按剩余非赠送权益天数折算。处理规则如下：

• 仅对仍未消耗的原价进阶版权益进行折算，活动赠送、补偿赠送或其他免费发放的权益不参与折现或退款。
• 剩余可折算天数按系统记录计算，通常按向下取整处理。
• 同一笔升级相关订单或同一段剩余权益，原则上仅可申请一次对应折算。

四、申请方式

• 请尽快通过支持邮箱提交账号信息、订单凭证、支付记录及问题说明。
• 我们会根据账号记录、权益状态、订单信息和支付凭证进行人工核验。
• 经核验确认可退或可折算的，将按原支付渠道或双方确认的可执行方式处理。

五、不支持退款的情形

• 已兑换、已到账或已生效并可正常使用的数字权益。
• 已消耗、已使用且无法合理回滚的功能、时长或权益。
• 因账号违规、恶意刷接口、利用漏洞、作弊或其他违反规则行为导致的限制、封禁或权益处理。
• 无法提供足够订单信息、支付凭证或账号信息，致使无法完成核验的申请。

六、联系方式

如需申请核验、退款或升级折算，请联系支持邮箱：wangzhiq19@126.com。

Refund Policy

Last updated: 2026-03-05

1. General Principle

• Activation codes, plan entitlements, and other digital benefits provided by the site are digital content that can take effect immediately.
• Once a digital entitlement has been redeemed, delivered, or activated, it is generally non-refundable.
• If you have questions about pricing, scope of benefits, duration, or upgrade rules, please contact support before purchasing.

2. Reviewable Refund Cases

• Duplicate payments, duplicate charges, or clearly mistaken charges.
• A system issue where payment was completed but the entitlement was not delivered and did not actually become active.
• An inconsistency between payment status and actual delivery caused by a payment channel or system-side issue.

3. Pro-to-Deluxe Credit Rule

When a user upgrades from Pro to Deluxe, any remaining unused non-promotional Pro entitlement may be eligible for credit based on the remaining eligible days. The following rules apply:

• Only remaining Pro entitlement originally purchased at list price is eligible. Bonus, promotional, compensatory, or otherwise free entitlement is not refundable or creditable.
• Remaining eligible days are calculated from system records and are generally rounded down.
• As a rule, each relevant upgrade order or remaining entitlement period may be reviewed for credit only once.

4. Request Process

• Please contact support as soon as possible with your account information, order proof, payment record, and issue description.
• We will manually review account records, entitlement status, order information, and payment proof.
• If the case is verified as refundable or creditable, processing will be handled through the original payment channel or another mutually agreed feasible method.

5. Non-refundable Cases

• Digital entitlements that have already been redeemed, delivered, activated, and made available for normal use.
• Features, duration, or benefits that have been consumed, used, or cannot reasonably be rolled back.
• Restrictions, suspensions, or entitlement handling caused by rule violations, malicious API abuse, exploit usage, cheating, or similar misconduct.
• Requests that cannot be verified because sufficient order, payment, or account information is not provided.

6. Contact

For refund, review, or Pro-to-Deluxe credit requests, contact support at wangzhiq19@126.com.